Returns Policy

Returns policy

We want you to receive the correct part the first time. Verify your model number on the product page before you order.

Standard returns

Unused parts in original packaging may be returned within 30 days of delivery unless marked non-returnable at checkout. You pay return shipping unless we shipped the wrong item.

Non-returnable items

Electrical and electronic parts that have been installed, programmed, or show signs of use cannot be returned.

Distributor-sourced items

Parts ship blind from our authorized distributors. Return windows may differ by source — contact us with your order number and we will confirm the window that applies to your item.

Questions? Email support@appliancepartshq.com with your order number and model number.